Big M Webhosting Co.

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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will show up. It comprises elaborate info about all the operations that you can carry out on the given page. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of how-to videos demonstrating how to use our web hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you searching for, take a peek at our comprehensive Frequently Asked Questions section, which includes questions asked by actual people and offers real solutions. We periodically update our Frequently Asked Questions database with new questions & answers in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can contact our great team of tech support engineers available 24/7 and ready to help you with any query. Each trouble ticket you submit will be responded to within 1 hour (the average ticket response time being about twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 259490

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com